FAQ

How can I contact Capernaum Studios?

You can email us at marketing@tammylaneproductions.com where our customer service team will be happy to help you with whatever you need!

 

Where do you ship from?

We ship from Fort Worth, Texas.

 

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

 

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. We will process orders beginning Monday April, 29th. Orders will be processed within 1-3 business days from April 29th and shipped the next day after the processing day. 

How long will it take to receive my order?

Once Processed, orders should take 2-5 business days to arrive.

How do I return an item?

Please contact us at marketing@tammylaneproductions.com